You call your tickets...
Some folks were there, others were not. Did you leave voicemail for those poor souls?
Yes, of course I did.
No, I have failed again.
Reminder:
You must update your tickets within 10 minutes of the end of your shift. This ensures a seamless transition to the next tech.
ALL COMPUTERS ENTERING THE HELPDESK WILL BE LABELED WITH THE PERSONS NAME AND TICKET NUMBER
.