Current Employment
SUNY Potsdam, Computing & Technology Services
Supervisor: Andy Harradine
44 Pierrepont Avenue
Potsdam, NY 13676
315/267-3181
Employed 12/96 - present
Presently Computer Lab Manager, integrated with the campus technology Helpdesk. Responsible for all aspects of specifying, ordering, receiving, preparing, installing, and maintaining a fleet of over 500 computer workstations; a mix of Macs and PCs, in various environments (classrooms, labs, etc.). Previously worked as Helpdesk Technician responding to trouble reports from Faculty/Staff as well as computing classrooms and labs, and have served as server/systems administrator for many of the services CTS provides to the campus. Present duties continue to include light server and network administration.
Previous Employment
U-Compute Ltd. (No longer in business.)
President: George Turrentine
6 Booth Drive
Plattsburgh, NY 12901
518/563-1679
Employed 1/94-12/96
Field Representative to St. Lawrence County, NY. Duties included sales, product support, troubleshooting of all kinds (hardware, software, network), installation and maintenance of ethernet networks in private, corporate, and educational areas, and light repair work. Worked independently from my own apartment.
Also employed as Service Manager. Responsible for initiating, implementing, and tracking repairs of all types of computer (and related) equipment both in the Plattsburgh store and in the field (on-site). Also handled a good deal of telephone and on-site tech support.
Crawford Door & Window Company
President: Richard Malossi
Third Avenue Extension
Rensselaer, NY 12144
518/286-1900
Employed 6/93-1/94
Store Manager. Responsible for overall operation of The Pella Window Store run by Crawford Door & Window Company in Plattsburgh, NY. This included supervision of two employees; ordering of materials; and consulting with homeowners, contractors, and architects both in the store and in the field. Service territory: Clinton, Essex, and Franklin counties of New York State.
Lawson Office Products
General Manager: Gary Ducatte
P.O. Box 1263
Plattsburgh, NY 13676
518/563-5713
Employed 10/92-6/93
Sales Representative. Responsible for servicing existing accounts and canvassing new prospects in Clinton, Essex, and Franklin counties of New York State. Marketed Savin line of photocopiers.
Distributed Computing (Now Computing & Technology Services)
Director: Robert Jewett
Potsdam College (Now SUNY Potsdam)
Potsdam, NY 13676
315/267-2083
Employed academic school year, 9/87-5/92
I started out volunteering my services to the Academic Computing office during my Freshman year at Potsdam College. They hired me as a student my Sophomore Year, and valued my services enough to hire me full-time for the duration of the Spring, 1992 semester. My duties included (but were not limited to):
Lab monitor
Responsible for smooth operation of computer center. Helped patrons with the operation of Apple
Macintosh, IBM, and Campus Mainframe Computers.
General Troubleshooter
Helped students and faculty with virtually any problem they had, from computer viruses to damaged files.
Also resolved various hardware problems.
Network Installer
Responsible for installing EtherNet cards into Faculty computers (Macs and PCs) and connecting them to the
campus EtherNet network. Also involved in installation of wires and faceplates and troubleshooting physical
network failure.
Faculty/Staff Tutor
Trained Faculty and Staff in use of Electronic Mail interface and various other applications on their desktop computers.
Ausable Chasm Recreation Center Inc.
General Manager: Walt Page/Patty Stone (no longer with the company)
Kampground Manager: Rod Hanley (deceased)
Ausable Chasm, NY 12911
518/834-7454
Employed Summers, 1985-1993
I worked 9 summers at the KOA Kampground owned by the ACRC. My duties covered all aspects of the Kampground's operation including general maintenance, customer relations, retail sales, and cash management (cash-up and bank deposits). As shift-supervisor, I worked closing (evening) shift and was responsible for the Kampground and its other employees when the Manager was off-duty.
Student Union Manager
Manager: Joe Sarnoff (deceased)
Potsdam College (Now SUNY Potsdam)
315/267-2117
Responsible for the Thomas M. Barrington Student Union during non-business hours. Duties included general building security, preparing meeting space for groups with evening activities, and nightly lockup of the facility.
Office Assistant
Supervisor: Dr. Joy Hughes, Associate Vice-President for Information Services
Potsdam College (Now SUNY Potsdam)
Assisted in the development and formatting of user documentation for Banner Forms™ information retrieval interface with Oracle database. I was also a member of the staff that trained faculty in the use of Banner.
