file:///Volumes/www2_cso/index.htm

Talking Points

Identify yourself :           Hello, I'm < >. I teach < > at SUNY Potsdam, and I was                        
                                            hoping to speak to < > about his/her interest in coming to

                                            school here.

TARGET STUDENT NOT THERE?

    Machine answered: Leave a message, because some people get suspicious. Only one
                message is necessary, if you get the machine multiple times.

    Parent answered: It's almost as good talking to the parent as to the student!
                                     Start a conversation. Parents are usually happy to talk about their kids.

    Sibling answered: Ask if a parent is there, & if not, offer to call back and leave a voice                    
                                       message. Siblings are notoriously un-dependable in this regard.


TALKING POINTS for  either student or parent:

    - Your specific area: (you will only be asked to call students who have indicated an interest
                                            that makes you the best one to call)

    - brief bragging about your department

    - Potsdam in general
        - beautiful, totally safe region
        - least expensive choice (see  below for money facts & figures)
       
    - Ask: "are you (is he/she) still considering <> as a major?"

        if YES, go on with conversation about your area
        if NO, ask if they have anything else in mind, and offer to get info for them.
                            The Admissions office will do this, you just have to report it back to them.


    - Ask: do you have any questions?
               Offer to send them info about anything they ask for. The Admissions office will do it.

    - Say: Admissions Office can answer most of your questions better than I can, and you can find them on line,
                BUT if you have any problem, or can't get an answer, or if you'd just like to talk to someone other
                than an admissions counselor, CALL ME. May I give you that number?


AFTER THE CALL: inform Admissions or your chair that sos-and-so was reached on < date >



Admissions information





Financial Aids